Track Your Marketing Impact with Accurate Call Tracking Metrics

Track Your Marketing Impact with Accurate Call Tracking Metrics

Advanced website call tracking & source detection

Using our proprietary website tracking system, we can identify the marketing campaign that generated a phone lead. We track the most popular marketing sources, such as Google Organic and Ads, Bing, and Yahoo , and can also add custom tracking sources based on client needs. Each source has a dedicated tracking phone number, which is automatically set based on the source of the visit.

Complete call log and conversation history

This feature allows you to keep track of all calls, texts, and notes in one place, making communications and customer relationships easier to manage. You can revisit past conversations, see what was discussed, and understand how your leads have evolved over time. This information is crutial for improving customer service, resolving conflicts, and making informed business decisions.

Automatic Call Grouping and Classification

Using our automatic lead grouping features, all incoming calls would be automatically classifed and grouped based on a lead or project. This allows you to get a complete overview of a particular lead, from the initial contact with your business, through the process of prospecting, to converting to a customer, while still being able to identify which marketing campaign brought you the lead.

call-process

Be on top of every conversation

Improve Your Customer Service with Xtremify's Call Tracking

With complete call log and conversation history, you get a comprehensive view of all your interactions with clients. This feature allows you to keep track of all calls, texts, and notes in one place, making it easier to manage your communications and customer relationships.

You can revisit past conversations, see what was discussed, and understand how your business and clients have evolved over time. This information can be valuable for improving customer service, resolving conflicts, and making informed business decisions. By having a complete and accurate record of all your interactions, you can gain a deeper understanding of your customers and build stronger relationships with them.

Also, our call recording feature allows you to track the effectiveness of your marketing campaign, showing you the source of every call, if there was a tracking number associated with it.

Lead Tracking Features & Benefits

Improve your customer relationships and improve lead to customer conversions

Our main goal is to build software that would help business owners grow their companies and improve their performance. This is why we have built our software based on our client's feedback and are constantly adding features as they are requested.

Below are the most popular recently added features to the text marketing module.

  • Show Answer Revisit every call
  • The Xtremify Phone Tracking System allows you to purchase tracking numbers and assign them to a particular source. This way, if a visitor enters your website from the source in question (let's say they found you on google), the system will automatically show the user the associated phone number. By doing this, you can get a more granular overview over your website online presence and where your visitors come from. Also, using separate tracking numbers, you can forward calls to a particular team or person in order to create a better customer service. Every single phone call that is made via a tracking number is logged and recorded within the leads module, allowing you to re-listen every conversation your business had.
  • With our lead tracking system, every lead event is automatically grouped into a "lead container." This makes it easy for your sales or marketing team to review the entire customer journey, from their first visit to the final phone call with your business. By grouping based on phone number or email, you can create a sales/lead funnel for improved business management and performance analysis. You can even create multiple lead containers for the same customer, so you can track separate communications with them.
  • Our platform is designed to help businesses prosper with ease. It's built on our extensive experience in the service industry and with input from our clients, and we're constantly adding new features and improving the user experience. From QR codes allowing for easy calls or texts, to automatic contact grouping based on customizable criteria, we're helping businesses nationwide thrive effortlessly. Learn more about our lead tracking below.
    Our Lead Tracking System

Let us help you succeed

The main goal of Xtremify is to help customers acheive better business performance, with little to no effort from the actual business owner. We maintain this by constantly adding features that would bring more leads and sales, and by constantly improving our current software solutions. Get in touch with our sales to start your business improvement today!

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